SUGARFACE STUDIO TERMS & CONDITIONS

Sugarface Studio - General Terms and Conditions:

1. Introduction:
   Welcome to Sugarface Studio's website (the "Site"). These general terms and conditions ("General Terms") govern your use of the Site and your interaction with Sugarface Studio. By accessing and using the Site, you agree to be bound by these General Terms. If you do not agree to these General Terms, please do not use the Site.

2. Privacy Policy:
   Sugarface Studio's use of your personal information is governed by our Privacy Policy, which is incorporated by reference into these General Terms. Please review our Privacy Policy to understand our practices.

3. Intellectual Property:
   All intellectual property rights, including copyrights and trademarks, in the Site and its content, are owned or licensed by Sugarface Studio. You may not reproduce, distribute, modify, or create derivative works of the Site or its content without Sugarface Studio's express written consent.

4. Prohibited Conduct:
   4.1. You agree not to engage in any conduct that may disrupt or interfere with the functioning of the Site or the experience of other users.
   4.2. You may not use the Site for any unlawful purposes or in violation of these General Terms.

5. Governing Law and Jurisdiction:
   5.1. These General Terms shall be governed by and construed in accordance with the laws of Victoria, Australia.
   5.2. Any dispute arising under or in connection with these General Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Sugarface Studio - Digital and Printed Products Terms and Conditions:

1. Orders and Payment:
   1.1. You may place orders for Sugarface Studio's printed and digital products ("Products") through the Site. All orders are subject to acceptance, and Sugarface Studio reserves the right to refuse or cancel any order for any reason at any time.
   1.2. You agree to provide accurate, complete, and current information during the order process. Payment for the Products will be processed upon order confirmation.

2. Customisation and Designs:
   2.1. Some Products may be customisable. You are responsible for ensuring that all customisations, including text and design elements, are accurate before placing an order.
   2.2. Sugarface Studio reserves the right to reject any customisations that may infringe on copyright, trademarks, or are considered offensive, inappropriate, or unlawful.

3. Shipping and Delivery:
   3.1. Sugarface Studio will make reasonable efforts to ship the Products within the estimated delivery timeframe. However, are not liable for any delays or damages caused by third-party shipping carriers.
   3.2. Shipping costs and estimated delivery times will be provided during the checkout process.

4. Returns and Refunds:
   4.1. Due to the personalised nature of our Products, Sugarface Studio does not accept returns or offer refunds unless the Product is defective or damaged upon receipt.
   4.2. If you receive a defective or damaged Product, please contact Sugarface Studio within 7 days of receipt, and we will arrange for a replacement.

5. Limitation of Liability:
   5.1. To the fullest extent permitted by law, Sugarface Studio is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the Site or the purchase of our Products.
   5.2. In no event shall Sugarface Studio's total liability to you exceed the total amount paid by you for the Products in question.

6. Indemnification:
   You agree to indemnify and hold Sugarface Studio harmless from any claims, damages, losses, or expenses arising out of your use of the Site or your violation of these Digital and Printed Products Terms and Conditions.

7. Changes to Terms and Conditions:
   Sugarface Studio reserves the right to update or modify these Digital and Printed Products Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Site.

8. Contact Information:
   If you have any questions or concerns about these Digital and Printed Products Terms and Conditions or our Products, please contact Sugarface Studio using the information provided on the Site.

Sugarface Studio - Privacy Policy:

1. Introduction:
   Welcome to Sugarface Studio's website (the "Site"). We understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access and use our Site. By accessing and using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

2. Information We Collect:
   2.1. Personal Information: When you place an order or interact with our Site, we may collect personal information such as your name, email address, postal address, phone number, and payment details.
   2.2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and other technical data, to improve our Site's functionality and analyse user trends.

3. How We Use Your Information:
   3.1. Personal Information: We may use your personal information to process your orders, communicate with you, provide customer support, and send you promotional materials and updates if you have opted in to receive them.
   3.2. Non-Personal Information: Non-personal information may be used for analytical purposes to understand how users interact with our Site and to improve its performance.

4. Disclosure of Your Information:
   4.1. We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with trusted service providers who assist us in operating our business, such as payment processors and shipping carriers.
   4.2. We may also disclose your personal information if required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property or that of others.

5. Cookies and Similar Technologies:
   5.1. Sugarface Studio uses cookies and similar technologies to enhance your experience on our Site. Cookies are small files that are stored on your device when you visit our Site, and they help us recognise your preferences and improve the Site's functionality.
   5.2. You can choose to block or disable cookies through your browser settings, but please note that doing so may affect certain features and functionality of the Site.

6. Data Security:
   We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.

7. Children's Privacy:
   Sugarface Studio does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete such information.

8. Your Choices:
   8.1. You can opt-out of receiving promotional materials by following the instructions included in our marketing communications or by contacting us directly.
   8.2. You can update or correct your personal information by accessing your account on our Site or by contacting us.

9. Changes to this Privacy Policy:
   Sugarface Studio reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. Please review this Privacy Policy periodically for any updates.

10. Contact Us:
    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided on the Site.